Refund policy

If the product arrives damaged we will issue you a full refund or send you a replacement item, whichever you prefer.

Please note some minor differences in color and dimensions may occur as the candles are poured by hand.

If for any reason you are unsatisfied with our products please reach out to us through the Contact Us page, or by email at support@isracandle.com, and we will do our best to reach a satisfactory outcome.